Refund & Cancellation Policy
Last updated: September 8, 2026
We understand that travel plans can change. The following policy applies unless different cancellation terms are clearly provided for a particular service before booking.
Standard Cancellation Policy
More than 72 hours before your scheduled service:
The booking deposit or advance reservation payment is refundable.
72 hours or less before your scheduled service:
The booking deposit or advance reservation payment is non-refundable.
No-show:
The booking deposit or advance reservation payment is non-refundable.
The applicable deposit amount will be displayed when booking or stated in your custom proposal.
Rescheduling
Please request rescheduling more than 72 hours before the scheduled service. Changes are subject to availability.
Requests made within 72 hours may be treated as a late cancellation unless otherwise agreed.
Custom Tours and Third-Party Reservations
Custom itineraries may include golf courses, accommodation, transportation, wineries, event tickets, restaurants, or other third-party services with their own cancellation conditions.
If a third-party provider requires a non-refundable payment or imposes different cancellation terms, we will disclose those conditions before confirming the applicable charge.
Cancellations by Golf Community
Custom itineraries may include golf courses, accommodation, transportation, wineries, event tickets, restaurants, or other third-party services with their own cancellation conditions.
If a third-party provider requires a non-refundable payment or imposes different cancellation terms, we will disclose those conditions before confirming the applicable charge.
Cancellations by Golf Community
If we cancel a booked service and cannot provide a reasonable alternative or rescheduled date acceptable to you, amounts paid directly to us for the canceled service will be refunded, except for any previously disclosed non-refundable third-party costs where applicable.
Refund Processing
Approved refunds will normally be returned to the original payment method. The time required for funds to appear in your account depends on the payment processor and financial institution.
To request a cancellation, log in to your account and follow the cancellation instructions for your booking.